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American Apparel’s ‘Full Body Head to Toe’ employment policy screens out the ‘uglies’

It’s 2010 and black women are still being told their hair is “bad,” ugly, lacks class, etc. If you saw Chris Rock’s “Good Hair”—that’s all you need to know about the pain, the humor and the self-loathing pathology black women (and men) have about natural hair (see my post on it).

And now the style tide has turned in one strange circle, where the women with chemically straightened hair are now being called “trashy.” Sisters, you can’t win. In an article over at Gawker, “American Apparel: Internal Documents Reveal Uglies Not Welcome,” you have to wonder how many people would pass muster for owner generally, but for black women applying for work there, “nice hair” has a different requirement Dov Charney.

Another former [American Apparel] AA manager says that she received the following instructions as to what kind of black girls she should try to hire during the company’s open calls:

none of the trashy kind that come in, we don’t want that. we’re not trying to sell our clothes to them. try to find some of these classy black girls, with nice hair, you know?”

i will remember that forever, especially the “nice hair” part. he was instructing another manager and i on who to look for during an upcoming open call, and i sat there dumbfounded, listening to him speak while the other manager made “uh huh, got it” sounds on her end of the phone. the other manager on the call with me later became a district manager, and at one point instructed me to tell two of my employees (both of whom happened to be black females) to stop straightening their hair. i refused to do this, but wondered if the mentality behind her request was related to what dov had said.

As everyone knows, I’m an advocate for women dumping relaxers, aka the creamy crack, because that stuff is f*cking toxic. The beauty aesthetic is secondary; natural hair can be beautiful, classy, etc., but as we know, the culture at large doesn’t celebrate the crazy curls and kinks.

More below the fold.
Whatever love affair Dov Charney has with natural hair is obviously some flavor-of-the-month aesthetic, and it will likely pass after a fashion.

Patrice Grell Yursik at Black Voices noted:

A company discriminating in favor of black natural hair? Is “nice hair” the new “good hair”?? What does that even MEAN?

I’m not sure what to make of this news from American Apparel, so I’m just gonna keep doing what I do - which means not shopping at American Apparel. Which I couldn’t do anyway, because they don’t do plus size clothes, either. Ugh!

Blogmistress hair horror transition…

But back to this policy at American Apparel of sorting out the “ugly” applicants and employess, regardless of experience or performance.

Our source also tells us that a new policy now says that in order for current AA employees to be approved for a promotion or raise, they must also have their photos approved. As they put it, “Your looks determine your position and pay rate, not how effective you are at your job.”

Our source says that these employee photos have become standard operating procedure, though the more objectionable aspects go unspoken; for example, district employees who don’t like someone’s photo may refer to them as “off brand,” rather than overweight or unattractive, though the effect is the same.

Asked about this policy, American Apparel spokesman Ryan Holiday referred us to a statement that AA creative director Marsha Brady gave to The Cut blog a year ago:

We do screen, but not for beauty. What we look for is personal style. We carry year round basics that are easy to understand and pretty much sell themselves as basics. But to really showcase the fashionability of our products, we have to rely on the way our in-store employees style themselves with our clothes. The line consists of a tremendous number of colors that are more like art supplies than fashion, so when we’re hiring, one of the things we look for is an ability to take our products, make them exciting, and show how cool they can look, which doesn’t have much to do with just being pretty. We see applicants who don’t have quite what we’re looking for in retail but are recommended for modeling all the time. Every new hire contributes to our brand perception and it’s very important to the success of the company to take it seriously. Not to say that we have the perfect retail workforce, but it’s something we’re giving priority to.”

The company is walking a fine line here, but is it illegal? There are no employee protections based on looks, weight or anything else. The fact that physical attractiveness is tied to fashion marketing is no surprise; but it is a reminder that in some quarters, probably most quarters, the book is judged by the cover.

 

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Posted by Pam Spaulding on 01:50 PM • (40) Comments

I know there aren’t a lot of people here who sew, but the good news is that you can make basically anything American Apparel sells with fifteen minutes and a zigzag stitch. They’re the people who are essentially selling a knit pillowcase with armholes as a tunic dress, after all.

I wish they weren’t so creepy. I do like my knits.

Comment #1: purpleshoes  on  06/14  at  01:59 PM

Though possibly scrawling “I did not buy this from American Apparel because Dov Charney is a sizest, racist ass” on it in glitter pen would be a handy next step. Because he is and they are.

Comment #2: purpleshoes  on  06/14  at  02:00 PM

Our source also tells us that a new policy now says that in order for current AA employees to be approved for a promotion or raise, they must also have their photos approved. As they put it, “Your looks determine your position and pay rate, not how effective you are at your job.”

Job effectiveness is often low on the list of priorities in the HR/4th Purpose Culture. Clothing chains like AA and Abercrombie (if you think Charney is creepy, check out AF’s CEO) are just taking corporate America’s hiring and employment policies to their logical end: full-circle back to high-school, where cliques and pep rallies rule and where everyone understands their place in the pecking order.

Comment #3: Gracchus.  on  06/14  at  02:12 PM

we’re not trying to sell our clothes to them.

Brilliant business plan, that.

Comment #4: Sarcastro  on  06/14  at  02:49 PM

Christ, retail work is shitty enough without having to put up with this. 

“OK, we’re not going to pay you a living wage or give you benefits, and we’ll randomly screw around with your hours just to keep you on your toes, but we ARE going to make you comply with our impossible and racist beauty standards!  Sound good?”

Comment #5: KristinMH  on  06/14  at  02:52 PM

Sure, Gracchus, but there’s also something really creepy about the way Charney’s co-opting “rebellion” here, as putatively represented in black hairstyles. I guess that’s not especially new either, but the racial element is particularly grotesque. I guess that means we’re all post-racial now that white people can tell minorities to *not* wear their hair like white people? Viva la revolucion!

Comment #6: samanthab.  on  06/14  at  02:52 PM

Any place where a picture of a person is required for hiring or advancement is an opportunity to discriminate based on race or gender, both protected statuses. 

So I’m guessing it could be actionable if reasonably proportional hiring and advancement don’t take place, because the alternate thesis that women just aren’t as stylish as men and Black people aren’t as stylish as White people is silly.

Comment #7: oldfeminist  on  06/14  at  02:55 PM

I forgot to add “...and we’ll humiliate you in the process!”

Comment #8: KristinMH  on  06/14  at  02:59 PM

we’re not trying to sell our clothes to them.

Brilliant business plan, that.

Actually, it is.  If you’re selling clothes, you’re competing with other clothing operators and subject to the vagaries and whims of that market, as well as limited to the mark-ups of your competitors.  If you’re selling entry into a lifestyle . . . well, there you go.

Comment #9: Punditus Maximus  on  06/14  at  03:06 PM

Sure, Gracchus, but there’s also something really creepy about the way Charney’s co-opting “rebellion” here, as putatively represented in black hairstyles. I guess that’s not especially new either, but the racial element is particularly grotesque. I guess that means we’re all post-racial now that white people can tell minorities to *not* wear their hair like white people? Viva la revolucion!

It’s a variation on Charney’s M.O.: first, his aesthetic is 1970s pseudo-authenticity, with an emphasis on porny grindhouse exploitation; second, seeing how far he can push that sleazy aesthetic in controversy-generating ads by leaning on his “Made in the USA” non-sweatshop label. It’s weird corporate trolling.

In this case, Charney can say, all wide-eyed and innocent, “Gee, I’m only trying to encourage African-Americans to re-discover the ‘Black is Beautiful’ aesthetic of the late ‘60s and ‘70s. You got a problem with Cleopatra Jones?” when he’s really only interested in pulling the same power games he does with his ‘70s porn aesthetic.

Comment #10: Gracchus.  on  06/14  at  03:18 PM

The difficulty is that his power-tripping is wrapped up in a real thing, which is that having stylish retail works is actually a great way to sell stylish clothing.

Comment #11: Punditus Maximus  on  06/14  at  03:21 PM

@Comment 10, yep, Gracchus. That’s very well put and about sums it all up.

Comment #12: samanthab.  on  06/14  at  03:41 PM

Do they at least provide a handy pictorial guide of acceptable hairstyles?

Comment #13: ttintagel  on  06/14  at  03:55 PM

Actually, it is.  If you’re selling clothes, you’re competing with other clothing operators and subject to the vagaries and whims of that market, as well as limited to the mark-ups of your competitors.  If you’re selling entry into a lifestyle . . . well, there you go.

BINGO.

American Apparel could care less about what their clothes look like and really care about who buys them.  Having been unable to shop in a mall clothing store since the age of 8 I have really been limited to the basics of fashion but I don’t care.  AA, A&F;, <insert random mall clothing store here>, all are playing on the idea of the “lifestyle” sell which is to say covert racism, sexism, and ageism.  Fundamentally the argument has moved from the clothes makes the man to its disturbing end where class and race are defined by the image of the clothing.  Think of how many poor kids (Black or White) are walking the streets in A&F;shirts.  Now think about how the suburban children are plastered in them, you can’t swing a dead cat in a suburban strip hell without running into dozens if not the majority of under-30 white adults/children in them.

The whole idea of “trashy” blacks vs “classy” blacks is a bad stereotype because the hierarchy of all these corporations is over the age of 35 with the boardroom closer to 50 and almost exclusively white and male.  “Classy” blacks make me think of the black bourgeois children who escaped to the suburbs and dress and think like their suburban counterparts.  Which is I guess the ideal sell for AA.  They aren’t interested in the lower-end market because it cheapens their brand and hurts their ability to sell items at 5000% mark up. 

If you doubt the 5000% go into a fabric store and buy the material and a sewing machine.  Now figure out how much it costs to make a basic female T-shirt and how much they sell it for.  Now throw 12 cents on to it for shipping it either from China or in AA’s case some American protectorate they get to call “America” and that’s the actual cost.  I even see it in my own purchases.  Pants I paid 25-30 dollars for get clearance priced at 10 and I know most companies refuse to sell at a loss so there has to be some serious markups to justify that kind of drop.

Comment #14: Xeranar  on  06/14  at  04:04 PM

@ttintagel: Sort of.

Comment #15: Leely  on  06/14  at  04:10 PM

Leely, what’s interesting about that link to me from a woman’s-studies perspective is that they’re specifically forbidding signs of effort - they’re building a brand on that whole “effortless perfection”, it’s-gross-to-wear-makeup prejudice, and it’s intersecting with skeevy race issues with their new definition of good hair / bad hair.

Comment #16: purpleshoes  on  06/14  at  04:41 PM

There should be laws against this stuff.

Like hardware chain that doesn’t allow employees to have ‘unnatural’ colors in their hair.  Apparently bleach blond is okay, but blue black isn’t.  Nor purple or pink.

We need to get away from allowing companies to style their employees like dolls.  This is no better for people than forcing them to breath toxic fumes, smoke, or whatnot.

Comment #17: Crissa  on  06/14  at  05:48 PM

If you doubt the 5000% go into a fabric store and buy the material and a sewing machine.

I do sometimes do that, and fabric is extremely expensive.  When counting my own labor, making my own clothes is far more expensive than buying retail.

Comment #18: keshmeshi  on  06/14  at  06:50 PM

Dov Charney is one of the most bizarre people I’ve ever heard of. On the one hand, he seems to fancy himself a man of great social conscience. On the other hand, the person he actually is—a creepy weirdo with severe sexism issues.

Sometimes I wonder if his board will get rid of him eventually…

Comment #19: BrianX  on  06/14  at  06:53 PM

It’s a race to the bottom between A.F and A.A.

Comment #20: pitbullgirl65  on  06/14  at  07:10 PM

keshmeshi, as far as i know, charney is the majority shareholder so he’ll vote himself out…never.

Comment #21: chareth cutestory  on  06/14  at  07:36 PM

If their ads are any indication, AA isn’t looking for black women with *kinky* natural hair. They’re looking for black women with the head full of glossy curls that you see on pretty token black girls in commercials…the kind of hair that is usually but not exclusively found in more heavily mixed black people. This policy may be an excuse to fire less “exotic” black women in particular, or black women in general, for the following reasons:

1) chemically straightened black hair has to be cut off to go natural. The vast majority of women aren’t going to want to shear themselves to the scalp for a minimum wage gig, especially since AA doesn’t have the same amount of cultural cache in the black community. So, now they have carte blanche to provoke insubordination.

2) If they aren’t aware of what the vast majority of blacks’ hair looks like natural, they’re probably going to be upset with what they discover and scramble to find a reason to fire compliant staff members anyway, rather than say “Oh… you’re even further from the ‘company standard’ now, so we think you should start straightening again!”

That being said, the connotations associated with natural hair *have* changed in mainstream society. While people may still see black women with natural kinky hair as less attractive, they’re also simultaneously seen as less “ghetto” than black women with chemically straightened and/or false hair, in part because class background, educational level and region do have an impact on who decides to go/stay natural and who decides that they don’t want to… or that they can’t risk it.

Comment #22: Selena777  on  06/14  at  07:46 PM

Everytime I think about shopping at AA I think about what a loathsome individual Dov Charney is. I’m not entirely shocked at this - maybe it’s the whole numbing effect of 35 years of bullcrap like this (judging we ladies on our looks and setting up a bullshit “beauty standard” that noone can live up to - even those that are setting it) that just makes me throw my hands up in the air and get to Target or a thrift store for most of the wardrobe.
I wish I could be more clear about the emotion. It’s infuriating but… depressing at the same time.
How fucking dare these asshole presume to tell anyone who walks in their door what their hair is like or how well the “sell” the clothes. Is it not enough that you’re renting their precious time by having a person work there - you’ve now demanding that they are walking billboards for your crap as well? It makes me rather ill to think about how damn horrible it is.

Comment #23: Danica Lefse Queen  on  06/14  at  08:03 PM

I do sometimes do that, and fabric is extremely expensive.

Only if you’re buying it at retail levels.  At industry amounts, it’s dirt cheap.  They throw away amounts that would put Bill Gates in the poorhouse if they’d bought it at retail.

Comment #24: Crissa  on  06/14  at  08:14 PM

Only if you’re buying it at retail levels.  At industry amounts, it’s dirt cheap.  They throw away amounts that would put Bill Gates in the poorhouse if they’d bought it at retail.

So . . . how do I find it at industry amounts?

Comment #25: Kyra  on  06/14  at  09:07 PM

I do sometimes do that, and fabric is extremely expensive.  When counting my own labor, making my own clothes is far more expensive than buying retail.

So you’re making at least 65,000 a year?  If I counted my own salary surely it would work out to be fairly expensive but I was making a point.  Macy’s and higher end department stores are charging 300+ dollars for jackets for men when it cost the manufacturer perhaps 3-10 dollars to actually manufacturer it.

Comment #26: Xeranar  on  06/14  at  09:08 PM

Kyra, what you want is fashion remainders. Fashionfabricsclub.com has ludicrous shipping but is worth keeping an eye on for when nice remainders come through (Patagonia organic cotton twill for $4, that kind of thing). Fabric.com will get big bolts of knit fabric and sell it for $1 a yard a couple of times a year; there are usually no more than 2 yards in a straight-sized shirt, maybe 3 in a plus-sized shirt depending on cut.

Both of these continue the basic assumption of sewing, that your time is less important to you than your money.

Comment #27: purpleshoes  on  06/14  at  09:30 PM

Selena, that’s what I was thinking. They want a specific kind of natural hair (and like those effortless just-rolled-out-of-bed looks on their caucasian models, they want hair that’s the product of two hours hard labor with product - just done in a way that communicates the right level of insouciance and sexability to Dov Charney’s shiny tiny pants.

Comment #28: purpleshoes  on  06/14  at  09:33 PM

“OK, we’re not going to pay you a living wage or give you benefits, and we’ll randomly screw around with your hours just to keep you on your toes, but we ARE going to make you comply with our impossible and racist beauty standards!  Sound good?”

Just remember, people, unemployment exists simply because the lazy don’t want to work, companies will treat staff well because otherwise they’ll just go work elsewhere, and unions are merely parasites with no useful function.

Comment #29: Phoenician in a time of Romans  on  06/14  at  10:41 PM

Well, at least this explains why the service at American Apparel sucks so hard.  They’re deliberately staffing their stores with hopeless would-be models who have been told they don’t have wait on customers because any moment now Dov Charney will invite them to star in his latest creepy heroin-porn ad, and that’ll be their ticket to the big time.

I like this bit:

The line consists of a tremendous number of colors that are more like art supplies than fashion, so when we’re hiring, one of the things we look for is an ability to take our products, make them exciting, and show how cool they can look, which doesn’t have much to do with just being pretty.

This is industry-speak for, “Our clothes are so ugly we have serious trouble finding people who don’t look like trolls in them.”

Also, “art supplies”?  Everything in their store is the same six colors.  They have about the same range as Old Navy.

Comment #30: Shaenon  on  06/14  at  11:47 PM

Both of these continue the basic assumption of sewing, that your time is less important to you than your money.

eh. at last counting, my time was worth a paltry $7/hour. At that rate, it’s better to sew my clothes than to work the hours to be able to afford to buy them. Also, better for my mental health, since my sewing machine doesn’t have opinions (or at least, not as often as customers, co-workers, and bosses do)

Comment #31: jadehawk  on  06/15  at  12:50 AM

Crissa wrote:

Like hardware chain that doesn’t allow employees to have ‘unnatural’ colors in their hair.  Apparently bleach blond is okay, but blue black isn’t.  Nor purple or pink.

We need to get away from allowing companies to style their employees like dolls.  This is no better for people than forcing them to breath toxic fumes, smoke, or whatnot.

Uhhh, like the United States Army?

If you get “hired” by the Army, you must wear your hair a certain way on duty, you may color your hair only “natural” colors, you may not get any tattoos which will be visible when in uniform, and you even get exposed to the toxic fumes your second week of basic.

But the only surprising thing about this article is that any of this stuff is on paper.  Depending upon the employer, of course, retail outlets are going to discriminate against people in public meeting positions who are too fat, who have green teeth, who don’t look good enough, and we all know it.  Ask yourself when the last time you saw a television station hire someone unattractive for a broadcast position.

However, I’ll give you one anecdote that you’ll appreciate.  The WalMart in Lehighton, Pennsylvania, hired a woman who is actually facially deformed.  I mean, enough so that it’s an effort not to stare, at least out of the corner of your eye.  I suppose that there’s a name for her condition, but I don’t know what it is.  Anyway, this WalMart didn’t just hide her in the back, but she has done at least some duty as a cashier, meeting the public.  I don’t know her name or anything about her, but she’s been there for at least a couple of years, so I assume that she’s a good enough employee.  I give WalMart—or at least this particular store—a lot of credit for giving this lady a chance.

Comment #32: Dana  on  06/15  at  09:44 AM

To be fair, AA clothes are so atrociously ugly the only way they can be sold is by blinding potential customers with the good looks of the staff.

Comment #33: madmatt  on  06/15  at  10:25 AM

Dana, you are being purposefully obtuse.  The requirements for the military (or any uniform service) and those for health and/or safety are nto what is currently under discussion.

Comment #34: helen w. h.  on  06/15  at  10:52 AM

Uhhh, like the United States Army?

Dana, as much as you’d like it to be so, the Army is not a private corporation.

Do you also have trouble distinguishing between apples and oranges?

Comment #35: Gracchus.  on  06/15  at  12:06 PM

madmatt:

I went into an AA store once and in lieu of pants, one of the store employees was wearing booty shorts and thigh-high sweatsocks. I’m not sure what to say except that they do seem to serve the same function as, you know, pants…

Comment #36: BrianX  on  06/15  at  01:12 PM

brianx:
According to my gf’s bff it is the store to shop if you know somebody with a spandex fetish lol.

Comment #37: madmatt  on  06/15  at  01:26 PM

jadehawk, in theory, but at my point on the learning curve it’s more like BE A SLEEVE! WHY WON’T YOU BE A SLEEVE?-style fabric brawls.

Comment #38: purpleshoes  on  06/15  at  02:41 PM

I have a friend who does roller derby. She and her teammates love their clothing. My friend also has her picture up on their “best booty contest” or whatever it’s called. They show women’s rear ends in their shorts and everyone on the internet gets to vote for the best ass. My friend and I have very different politics. It’s more the old-friends-who-used-to-be-teammates (in another sport; I’ve never done roller derby) and now I get to keep up with her on facebook.

I, on the other hand, own one skirt, and I don’t think I’ve ever worn it in public. In addition to it being obscenely short, which I didn’t realize it would be when I ordered it long ago before I was aware of how awful Charney’s politics are (most skirts are longer on me than they look in pictures as I’m only five feet tall), I just can’t bring myself to go out in public in their clothing. I could get away with it with tights, but I fear someone would recognize that I was wearing AA clothing and think less of me.

Comment #39: one jewish dyke  on  06/15  at  06:16 PM

Dana, as much as you’d like it to be so, the Army is not a private corporation.

Oh, I don’t think Dana wants the Army to be private.

I think he wants employers to have as much power over their employees as the Army does.

That, and he supports the right of Middle Eastern countries to shoot American citizens with impunity.  He really isn’t much of an American, you see.

Comment #40: Phoenician in a time of Romans  on  06/15  at  06:35 PM

So I guess Dov Charney beat the rap, then?  Wasn’t he recently being prosecuted for something like statutory rape or rape or ??
I think I remember an article about it in the LA Weekly some time ago.
I also remember the first time I noticed an ad of theirs. I just kept thinking “How in the hell is that not child pornography?”

Comment #41: Jebediah  on  06/18  at  04:28 AM
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