I’ve been meaning to write about this Latoya Peterson column for a few days, and this story of a woman being banned from XBox Live for declaring herself a lesbian in her profile provides a perfect jumping off point.
Gaming has evolved in every way but one – the level of acceptable conversation regarding gaming and gaming critique. It never fails to amaze me how a debate can break out over the number of strings on a certain guitar used in Rock Band or other items of gaming trivia, but the very concept of talking about race or gender in videogames is considered verboten.
Journalist N’Gai Croal calls race “the third rail of gaming journalism” with good reason – his comments on the problematic racial imagery in Resident Evil 5 unleashed a firestorm all over the internet, causing major gaming sites like Kotaku and Destructoid to ask their audiences to breathe, and actually think about what N’Gai said in his piece before jumping to conclusions.
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It is this idea of “the single (white) male technophile” that contributes to the myopia of both the gaming industry and the more obnoxious players and informs the assumptions that most of the people on the game boards happen to be white and male, regardless of their actual identification. It also leads to a commonly accepted culture of harassment, where those who identify themselves as women and minorities are subject to gender- and race-based harassment, simply for letting people know that they are different.
It is not a comfortable thing to play videogames online and be anything but a white heterosexual male. In the story mentioned above, a lesbian gamer was banned from the XBox Live service for mentioning that she was a lesbian - not for sexually harassing other gamers, not even for an objectionable or sexually suggestive name…just for mentioning that she’s a lesbian. Microsoft’s policy is essentially zero-tolerance: mentions of “sexuality” in any way, shape or form in naming or in your profile result in automatic banning. What Microsoft has essentially done is bow to the tyranny of the asshole, having built a community so entirely focused on using sexuality and gender as terms of attack that it’s easier to ban them than it is to deal with them.
What also doesn’t help (and is on display in some of the comments to the Consumerist post) is that in many online gaming communities (particularly on the console), any mention of non-white male heterosexual race, gender or sexuality is itself inherently racist, sexist or hetero/homophobic (except for the constant use of bigoted perjoratives, which never count because they aren’t meant in that way). It’s a crypto-libertarian world where everyone is assumed to be on equal ground free of identity and preconception, as long as that equal ground involves everyone assuming the identity of a 20 year old white (or Japanese, depending on the developer*) guy.
Games are likewise developed in this vein - minority characters are often either supplementary stereotypes there for comic relief to a steadfast white protagonist or cover for a game accused of racism, the most famous female characters in gaming are either MacGuffins or supplementary sex symbols/love interests. It’s what happens when you have very few minorities and women developing the games in the first place, but is aided and abetted by the aforementioned communities built up around the games.
The way to respond to this isn’t to shut down all mention of those categories which may result in objectionable things being said - that sends the exact message that fostered the intolerance in the first place, that difference is disruptive rather than bigotry. Instead, build games and communities with a wider audience in mind, with a sensibility towards all of these things that includes and promotes conversation rather than shutting it down to the level of who the gayest n00b is.
*In case anyone is unaware, such companies as Nintendo, Sony, Konami, Capcom, Sega, Square Enix, Namco and many, many others are Japanese and their games are often made initially for Japanese audiences.
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Does MS actually enforce this? If some Internet Fuckwad calls you a fag, do they bring down the hammer? Or is the policy just an excuse?